Troubleshooting

Botslab Indoor Camera C224: AI Alarm Feedback, Network Setup & Firmware Recovery

Botslab Indoor Camera C224: AI Alarm Feedback, Network Setup & Firmware Recovery

What should I do if the alarm is misreported? To improve the accuracy of our AI detection, we encourage users to report any false alarms. Our technical team will analyze the video to optimize the algorithm for your environment. How...

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Botslab Indoor Camera C221: Network Setup, Notifications & Sharing Permissions Guide

Botslab Indoor Camera C221: Network Setup, Notifications & Sharing Permissions Guide

What should I do if network connection fails? ⚡ Quick Reset Before deep troubleshooting, please restart your router and replug the camera's power supply, then try connecting again. If the connection still fails, please follow these 4 essential checks: 1....

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Botslab Video Doorbell R811: Notification Setup, Networking Options & Recording Guide

Botslab Video Doorbell R811: Notification Setup, Networking Options & Recording Guide

What should I do if my mobile phone can't receive a message reminder? Please specify whether you are not receiving "Ring Notifications" or "Event Notifications". 1. The ringing notification cannot be received Check App Settings: Go to Botslab App >...

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Botslab Outdoor Camera W313: Binding Troubleshooting & Night Vision Guide

Botslab Outdoor Camera W313: Binding Troubleshooting & Night Vision Guide

Cannot Bind the Camera? If you are unable to bind the camera, please follow the troubleshooting steps below: Most binding issues are related to network configuration or device setup conditions. Basic Device Check Check if the indicator light flashes green...

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Botslab Indoor Camera C213: Network Setup, Notifications & Firmware Recovery Guide

Botslab Indoor Camera C213: Network Setup, Notifications & Firmware Recovery Guide

Cannot Receive Sound Waves During Network Configuration? If the camera cannot receive sound waves during setup, please follow the troubleshooting steps below. Basic Checks Ensure the camera is in the correct setup state and ready to receive sound waves. Confirm...

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Botslab Outdoor Camera W314: SIM Data, Network Setup & Troubleshooting Guide

Botslab Outdoor Camera W314: SIM Data, Network Setup & Troubleshooting Guide

What Should You Do If Network Configuration Failed? Step 1: Check if the Real-time Video Has Been Viewed If the video has been viewed: The network configuration is successful. Please check the data usage status, unplug and plug in the...

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