Troubleshooting

Botslab Indoor Camera C212: Network Setup, Notification & Firmware Recovery Guide

Botslab Indoor Camera C212: Network Setup, Notification & Firmware Recovery Guide

Cannot Receive Sound Waves During Network Configuration? If the camera cannot receive sound waves during setup, please follow the troubleshooting steps below. Basic Checks Ensure the camera is in the correct setup state and ready to receive sound waves. Confirm...

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Botslab Outdoor Camera W312: Binding Troubleshooting, Night Vision & Vehicle Recognition Guide

Botslab Outdoor Camera W312: Binding Troubleshooting, Night Vision & Vehicle Recognition Guide

Cannot Bind the Camera? If you are unable to bind the camera, please follow the troubleshooting steps below: Most binding issues are related to network configuration or device setup conditions. Basic Device Check Check if the indicator light flashes green...

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Botslab Outdoor Camera W315: Binding Troubleshooting & Night Vision Modes Guide

Botslab Outdoor Camera W315: Binding Troubleshooting & Night Vision Modes Guide

Cannot Bind the Camera? If you are unable to bind the camera, please follow the troubleshooting steps below: Most binding issues are related to network configuration or device setup conditions. Basic Device Check Check if the indicator light flashes green...

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Botslab Video Doorbell R810: Event Recording, Notification & View Angle Guide

Botslab Video Doorbell R810: Event Recording, Notification & View Angle Guide

No Event Records or Videos in the Events Page? If no events or videos are displayed, please check the following: Ensure the device is online and recording is enabled. What Should I Do If My Phone Cannot Receive Notifications? First,...

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Botslab Outdoor Camera W311: Night Vision Modes & Switching Troubleshooting

Botslab Outdoor Camera W311: Night Vision Modes & Switching Troubleshooting

What to Do if Night Vision Switching is Abnormal 1. Automatic Infrared Night Vision Mode Normal Behavior: The camera automatically switches to infrared night vision mode in low-light conditions (e.g., nighttime or cloudy days). The image will be in black...

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