What Should I Do If the W315 Camera Shows It Has Already Been Bound?
If the camera indicates that it has already been bound, please follow the steps below:
A camera can only be bound to one account at a time.
Previously Bound Device
- Use the original account to access or rebind the camera
Device Not Bound by You
- Contact customer support for assistance
- Email: zh-service@360.cn
Share with Family Members
- No need for them to bind the device individually
- Go to: Settings → Device Sharing
How Can I Purchase Cloud Recording Service?
You can purchase a cloud recording subscription directly from the device settings in the app.
Cloud recording allows you to store and access video footage securely in the cloud.
Purchase Steps
- Step 1: Go to Settings on the device page
- Step 2: Select Cloud Recording Settings
- Step 3: Choose and purchase your preferred package from the Cloud Recording Mall
What Is the Maximum Supported Memory Card Capacity for the W315 Camera?
The W315 camera supports memory cards with a maximum capacity of 256GB.
Using a compatible memory card ensures stable recording and optimal device performance.
What AI Features Does the W315 Camera Support?
The W315 camera is equipped with four outdoor AI features designed to enhance monitoring and security in outdoor environments.
These AI features help improve detection accuracy and provide more intelligent alerts.
Supported AI Features
- Vehicle Recognition: Detects and identifies vehicles in the monitoring area
- Illegal Parking Monitoring: Identifies vehicles parked in restricted areas
- Vehicle Care: Monitors the status and activity around your vehicle
- Area Sound & Light Alarm: Triggers alerts with sound and light when abnormal activity is detected
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