FAQ

FAQS for C211

FAQS for C211

What Is a Scheduled Cruise? When a scheduled cruise is enabled, the device will perform a panoramic cruise or fixed-point cruise during the set period. The point of a fixed-point cruise is determined by your favorite locations, with a maximum...

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FAQS for C212

FAQS for C212

What Is a Scheduled Cruise? When a scheduled cruise is enabled, the device will perform a panoramic cruise or fixed-point cruise during the set period. The point of a fixed-point cruise is determined by your favorite locations, with a maximum...

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FAQS for G980H-4 Channel

FAQS for G980H-4 Channel

Why Does It Take a Long Time to Connect via Bluetooth and Wi-Fi? The Bluetooth and Wi-Fi will take some time to start up after the device is powered on. It is recommended not to connect immediately after turning on...

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FAQS for W510

FAQS for W510

Camera Clarity Settings There are three clarity levels available: HD, UHD, and 4K UHD, ranging from low to high resolution. If high-definition streaming is difficult to load, it may be due to network issues. In this case, you can switch...

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FAQS for R811S

FAQS for R811S

What Should I Do If the Doorbell Clarity Is Poor? 1. Check the Lens Film Before using the doorbell, it is recommended to check whether the lens film has been removed. 2. Understand Default Video Quality The doorbell offers ultra-clear,...

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