Botslab Outdoor Camera W302: Network Setup, Binding & Night Vision Gui

Network Configuration & Binding Failure

If you are experiencing issues with network configuration or device binding, please follow the steps below to diagnose and resolve the problem.

    Start by checking whether the camera is already connected to the network, then follow the guided steps accordingly.
  

Can you view real-time video?
Yes: The camera is already connected to the network. If binding still fails, restart your router and power on the camera before trying again. If the issue persists, proceed to Step 3.
No: Please proceed to Step 2.

Place the phone, camera, and router within 2 meters and preferably in the same room
Press and hold the RESET button until you hear: "Waiting to receive wireless configuration information"
Ensure the camera is powered on and the indicator light is on
Confirm that WiFi is working properly and the password is correct
Disable router restrictions such as MAC filtering, blacklist/whitelist, or anti-piggybacking features
Note: Networks requiring web-based authentication are not supported
Dual-lens cameras support both 2.4GHz and 5GHz networks, avoiding frequency compatibility issues

Select “Try another network configuration method” on the failure page
Ensure the app successfully connects to the camera’s hotspot network
iOS users: Enable Precise Location (Path: Settings → Botslab → Location → Enable Precise Location)
Listen for the prompt: "WiFi connection successful" during setup
If possible, record a video of the setup process for troubleshooting support

If the issue persists after multiple attempts, click “Upload Log” on the failure page
Follow the on-screen instructions to submit diagnostic information

If your device displays that it has already been bound, it means the camera is currently linked to another account.

A single device can only be bound to one account at a time.

Log in using the original account that was used to bind the device
If you do not have access to the original account, please contact customer support for assistance

The camera automatically adjusts its night vision mode based on ambient lighting conditions to ensure clear monitoring at all times.

    Depending on the selected mode, the camera can display either black-and-white or full-color images in low-light environments.
  

When set to Automatic Infrared Night Vision, the camera switches to infrared mode in low-light conditions
The image is displayed in black and white
Suitable for environments with no visible lighting

When set to Intelligent Full-Color Night Vision, the camera can switch to full-color mode in low-light conditions
The image is displayed in full color
Ideal for capturing more visual details at night

The camera automatically detects lighting conditions (nighttime or poor lighting during the day)
It then switches to the appropriate night vision mode based on your settings