Troubleshooting

FirmwareNetwork
Botslab Indoor Camera C224: AI Alarm Feedback, Network Setup & Firmware Recovery

Botslab Indoor Camera C224: AI Alarm Feedback, Network Setup & Firmware Recovery

What should I do if the alarm is misreported? To improve the accuracy of our AI detection, we encourage users to report any false alarms. Our technical team will analyze the video to optimize the algorithm for your environment. How...

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Network
Botslab Indoor Camera C221: Network Setup, Notifications & Sharing Permissions Guide

Botslab Indoor Camera C221: Network Setup, Notifications & Sharing Permissions Guide

What should I do if network connection fails? ⚡ Quick Reset Before deep troubleshooting, please restart your router and replug the camera's power supply, then try connecting again. If the connection still fails, please follow these 4 essential checks: 1....

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Firmware
Botslab Indoor Camera C211: Network Setup, Firmware Recovery & Playback Guide

Botslab Indoor Camera C211: Network Setup, Firmware Recovery & Playback Guide

Camera Troubleshooting Guide Cannot receive sound waves during the network configuration Confirm whether you hear the prompt that the sound wave is received and whether the camera status light is flashing green. Confirm whether the "Set" button is pressed after...

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FirmwareNetwork
Botslab Video Doorbell R811: Notification Setup, Networking Options & Recording Guide

Botslab Video Doorbell R811: Notification Setup, Networking Options & Recording Guide

What should I do if my mobile phone can't receive a message reminder? Please specify whether you are not receiving "Ring Notifications" or "Event Notifications". 1. The ringing notification cannot be received Check App Settings: Go to Botslab App >...

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Initial Setup
Botslab Indoor Camera C212: Network Setup, Notification & Firmware Recovery Guide

Botslab Indoor Camera C212: Network Setup, Notification & Firmware Recovery Guide

Cannot Receive Sound Waves During Network Configuration? If the camera cannot receive sound waves during setup, please follow the troubleshooting steps below. Basic Checks Ensure the camera is in the correct setup state and ready to receive sound waves. Confirm...

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Network
Botslab Outdoor Camera W313: Binding Troubleshooting & Night Vision Guide

Botslab Outdoor Camera W313: Binding Troubleshooting & Night Vision Guide

Cannot Bind the Camera? If you are unable to bind the camera, please follow the troubleshooting steps below: Most binding issues are related to network configuration or device setup conditions. Basic Device Check Check if the indicator light flashes green...

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Initial Setup
Botslab Outdoor Camera W312: Binding Troubleshooting, Night Vision & Vehicle Recognition Guide

Botslab Outdoor Camera W312: Binding Troubleshooting, Night Vision & Vehicle Recognition Guide

Cannot Bind the Camera? If you are unable to bind the camera, please follow the troubleshooting steps below: Most binding issues are related to network configuration or device setup conditions. Basic Device Check Check if the indicator light flashes green...

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Initial Setup
Botslab Outdoor Camera W315: Binding Troubleshooting & Night Vision Modes Guide

Botslab Outdoor Camera W315: Binding Troubleshooting & Night Vision Modes Guide

Cannot Bind the Camera? If you are unable to bind the camera, please follow the troubleshooting steps below: Most binding issues are related to network configuration or device setup conditions. Basic Device Check Check if the indicator light flashes green...

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Initial Setup
Botslab Video Doorbell R810: Event Recording, Notification & View Angle Guide

Botslab Video Doorbell R810: Event Recording, Notification & View Angle Guide

No Event Records or Videos in the Events Page? If no events or videos are displayed, please check the following: Ensure the device is online and recording is enabled. What Should I Do If My Phone Cannot Receive Notifications? First,...

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